Matt Stevenson explores the power of user tagging in Vyopta’s CPM Suite. Through features like user tagging, Vyopta can help you do a lot more with your data than other tools.
OEM tools offer basic analytics, but often you need more to make critical decisions for your company. OEM tools don’t really let you get to the call & meeting level data. Vyopta is a data processing tool that allows you to take the data and view it in ways that are relevant to you.
When it comes to tagging – it is completely up to you in how you want to categorize things. Below are just some that Matt mentions:
- Location
- Building/floor
- Department
- Division
- Business Unit
- Cost center
- Remote Worker vs. Office Worker
- Sales divisions
- User history
- List list goes on….
The options are open to you and what is relevant to your business. This is just one of the many ways Vyopta can help you do more with your data. Stay tuned for more tips and tricks from Vyopta and do more with your data. Watch the full video by Matt below!
