Collaboration intelligence is a top priority for Vyopta and its customers at major corporations and organizations around the world. And with the unified communications space in a state of rapid change since the onset of the Covid-19 pandemic, there are more important decisions than ever that require expert advice.
Vyoptaverse will present a panel of three leaders from customer companies on May 25, with UCaaS usage, the emergence of hybrid work environments, and return-to-office planning among the topics set for discussion.
Kamalina Czerniak, Vyopta’s head of product marketing, will moderate the session. The participants will be Chris Connolly, executive architect for Anthem; Raj Pillai, director of Financial Industry Regulatory Authority for Finra; and James Oryszczyn, director of security and network services for Quarles & Brady LLP.
In a recent case study, Oryszczyn discussed the challenges his firm faced with managing the shift to remote work in 2020 for hundreds of attorneys and related professionals who required top-level quality and flexible technology to hold meetings and do their jobs effectively. With Vyopta’s help Quarles & Brady managed the transition and kept work time for its IT and UC teams from exploding while handling a dramatic increase in remote meeting usage.
Connolly brings two decades of experience in IT and collaboration projects to the discussion, which will appeal to those interested in issues such as security needs, the increased pressure put on on-prem UC infrastructure, and managing UC teams facing far greater workloads due to remote and hybrid work arrangements.
At Finra, Pillai has carved out a reputation as one of the go-to experts in the UC world, in part because of his experience managing communications through natural disasters, the 9/11 terrorist attacks, and the strict regulatory guidelines faced by the financial industry.
Given all that experience, Pillai was prepared to handle a move to managing multiple online meetings each day with hundreds of participants logged in at one time.
“Everybody who used to go to videoconference rooms is now using the tool. We went from 1,200 Zoom meetings a day to almost 3,000; from 6,000 participants a day to more than 10,000. That’s almost unimaginable,” Pillai said in a recent blog post.
Chad Swiatecki is a business writer and journalist whose work has appeared in Rolling Stone, Billboard, New York Daily News, Austin Business Journal, Austin American-Statesman and many other print and online publications. He lives in Austin, Texas and is a graduate of Michigan State University. Find him online on LinkedIn.
