We all know that UC&C is growing like mad—more enterprises and SMBs are adopting UC and collaboration tools to help grow and organize their business but, there are still those who aren’t on board. From CEOs to managers, there may still be some stubborn hold-outs on your team who feel unconvinced that UC&C isn’t just a fad.
Sound familiar? We get it. We love data-centric people—the people who need to see the proof, the stats, the numbers. Why? Because there are a LOT of compelling stats out right now that can help change the minds of even the most obstinate luddite on your team.
10 UC&C stats that make you think:
1. UC&C market to grow to $61.9 billion by 2018.
Why this matters: We’re only 2 months away from 2018 and there’s no sign that this market is slowing down. If anyone has any doubts that UC&C is not only growing but has real staying power, stats like this help prove demand.
2. From 2012 to 2016 the number of remote employees rose from 39% to 43%, and is only expected to grow.
Why this matters: One of the reasons UC&C has become such a boon to business? A new, global workforce. While many traditional office settings still exist, it’s now more common for remote workers to be a part of major teams—whether working locally from home or across the pond, the rise of the remote worker has helped increase the demand for tools that can help facilitate communication and collaboration. This trend is only looking to grow as we move into the next decade.
3. OPEX costs drop by more than 50% with performance management tools, and more than 67% with operational/administration tools in companies with more than 5,000 endpoints.
Why this matters: It can be expensive to maintain and grow a traditional office setting. Operational costs can be reduced when the right tools and the right organization is in place. Companies looking to reduce their CAPEX often turn to collaboration tools and remote work opportunities to help reduce costs in facility management, travel, and general office upkeep (think of all of the squeaky office chairs and broken tape dispensers).
4. Inefficiencies in the workplace with collaboration cost organizations a time of 45 days a year in time lost.
Why this matters: Time is money and if your team is wasting time—your company is losing money. With more and more people working in and out of the office having the right tools to ensure communication is always on be the difference between success and failure. Video, audio, messaging, and file/content sharing tools helps teams streamline their communications and get things done more efficiently.
5. 28% of teams I the US work with colleagues who live in other countries.
Why it matters: Again, the future of work is global! As easy as it is to walk from one side of the room to the other, new UC&C tools are making it just as easy to connect Japan and Portland for a quick project sync. The wrong tools can mean projects and communications could be mired endlessly and needlessly.
6. The global UC&C market is set to exceed $75 billion by 2020.
Why it matters: Growth doesn’t stop in 2018. The demand for UC&C tools is only going to grow as more and more enterprise businesses adopt them as major parts of their organizations internal and external communications. The rise in telemedicine and distance learning also means there are always new channels and new needs for these tools—meaning demand has more room to grow.
7. By 2023, cloud—based web and video conference services will represent 67% of the total conferencing services revenue.
Why it matters: While some companies claim to be on-prem for life, more and more organizations are adopting cloud based tools. There is a myriad of reasons for this, but for the sake of brevity today, let’s just say it can help save time and money in both management and troubleshooting. The demand for cloud services is growing and with it a new wave of tools is coming to market and will be popping up in your stack in the months and years to come.
8. The next wave of employees, Generation Y, expect to use video for communication and collaboration, 62% of them already use video technology to share information in their daily lives.
Why it matters: The Millennials may not be passé yet, but the generation behind them is preparing to enter the workforce. In order to streamline communication and get the best collaboration you can from your teams, you have to help them work as they live—provide them with tools and concepts they’re familiar with. This generation has grown up with Facetime, Snapchat, and YouTube—video comms are the norm for them so they need the tools to keep up with how they communicate.
9. By the end of 2018, 75% of workers in the enterprise will interact with video tools more than 3x times a day.
Why it matters: With an increase in video communications, more and more workers will not only use video tools but will expect them to be available for use. With a decline in audio-only conferencing, it will be crucial for the enterprise to provide the right UC&C tools that workers not only expect to use but WANT to use.
10. Companies in the US could save $650 billion a year with remote workers.
Why it matters: Because $650 billion is a LOT of money. Aside from that mind-boggling number the truth of the data is that more companies are hiring remote workers and more workers are expecting remote opportunities to be available to them. That kind of savings isn’t a fad.
There will always be someone in the team that needs to be convinced and, hopefully, these stats can go a long way in helping you make the case for adding UC&C tools to your organization.