2020 Unified Communications (UC) Blog Content, Posts, & Updates

IoT and UC: The hurdles ahead

Written by Samuel Drew | Aug 1, 2017 10:00:22 AM

There aren’t any doubts about the societal good the Internet of Things (IoT) can provide. However, there are many hurdles to be overcome before IoT can become a part of our society safely and effectively. The looming issue that concerns the entire tech world is the security of IoT. We live in a world where cyber security vulnerabilities are everywhere, and IoT would only exacerbate this reality. The issue at the center of the UC world is finding out how IoT and UC work synergistically.

Security is a federal concern 


The security of IoT is such a massive undergoing that the US Dept. of Homeland Security put out a report detailing their concerns. In the report, they state that “while the benefits of IoT are undeniable, the reality is that security is not keeping up with the pace of innovation.”

With IoT, there is a prioritization on innovation over security, which is causing worries. Target recently had a massive security breach where hackers stole the personal information of 70 million customers. With new pieces of connected technology, there are more ways for hackers to breach networks. Before IoT and UC can marry, there is baggage that needs dealing with.

The UC world needs to find ways to capitalize on IoT 

There are some doubts if IoT and UC are noise, but I find this hard to believe. While IoT may not have a significant, direct impact on the UC world right now, the workflow of business will change and indirectly affect the UC world in the near future.

Access to UC applications such as Cisco Spark will become easier as there will be more connected devices around offices and homes. Barriers to communication will break down and collaboration will be possible in new ways.

Businesses need to adopt plans to get the most out of their collaboration with IoT. The capability for inventive ways to connect with workers is extensive and will change how we work.

The future of UC

A future with IoT isn’t going to be an easy path. It is essential that companies take a methodical and slow approach to implementing IoT in their businesses. Ultimately businesses need to think about how they can use their UC network to their benefit.

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